Eric Wilbanks, Professor of Tea•ology

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newsfeed

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Facebook Newsfeed and the Misdirected Outrage of UnFans
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Facebook Newsfeed and the Misdirected Outrage of UnFans

Today I received a message from a “former” fan of one of the Pages I manage on Facebook. This particular page has over 85k Likes, so the volume of Messages and Notifications is pretty high. This particular message stood out, though: “please stop sending messages.. i have unlike you and dont know why i keep …

Facebook’s Customer Satisfaction Survey
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Facebook’s Customer Satisfaction Survey

Logged into Facebook a few minutes ago and was asked to take a quick survey. At the end, the survey asked for additional feedback. Here’s what I wrote: I am constantly frustrated by Facebook’s filtering of my newsfeed (Edgerank). I am only friends with people whom I want to hear from. No algorithm will ever …