Facebook Newsfeed and the Misdirected Outrage of UnFans
Today I received a message from a “former” fan of one of the Pages I manage on Facebook. This particular page has over 85k Likes, so the volume of Messages and Notifications is pretty high. …
Facebook’s Customer Satisfaction Survey
Logged into Facebook a few minutes ago and was asked to take a quick survey. At the end, the survey asked for additional feedback. Here’s what I wrote: I am constantly frustrated by Facebook’s filtering …